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Government Self-Service
New kiosks at San Francisco airport help travelers help the environment
The international hub's unique Climate Passport program offers carbon offsets that it says counteract a flight's effect on climate change – but it has its critics.
U.S. government driving growth of biometrics in self-service
Healthcare reform and a program from the Department of Homeland Security are opening doors for the expansion of biometric technology.
Profile: Library of Congress kiosks put three awards on the shelf
After making a splash at this month’s KioskCom Self Service Expo, a kiosk deployment at The Library of Congress continues to wow visitors and set the bar for the museum experience.
Library self-service grows quietly
Distributors say new technology saves scarce manpower for other tasks, as libraries extend reach beyond walls.
government feature archives
09 MarAustralian state of Victoria considering voting kiosks
09 MarChicago Transit Authority testing BusTracker kiosk
09 MarDenver set to wheel out bike-share kiosks
05 MarCourts Information Point Kiosks provide assistance and support for victims of crime
05 MarKiosks and digital signage providing information to Lancaster County
16 FebTrusted traveler kiosks expediting Customs clearance
10 FebNew Delhi rolling out municipal kiosks
10 FebInternet kiosks to help bridge the digital divide in New Delhi
•government news archive
  
Case Study: City of Portage improves quality of life with LANSA Wireless Solution
The City of Portage (Michigan) uses a wireless solution to ensure that the high quality of its public parks is maintained.
Case Study: Govtech.net: Study Reveals Desire to Better with E-Government
According to a global study, one of the ways government executives hope to improve customer service is by offering more service delivery channels, including self-service kiosks.
Case Study: Govtech.net: On the Town
To make government services more accessible to citizens, the city of Kissimmee, Fla., deployed a Web-based system, and citizens will soon be able to access the system via kiosks strategically sprinkled throughout the city.
Case Study: Govtech.net: Beyond the Beltway 2006: State and Local Government IT Watch
Agencies are demanding more technology, citizens are demanding self-service, and there is greater need to integrate disparate components.
Case Study: Intel: The Wireless City (PDF)
A citywide wireless infrastructure will help to attract new businesses and residents, and empower existing ones to be more productive. Cities that deploy their own networks may also be able to generate revenue through business arrangements with wireless service providers.
 
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