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Government Self-Service

Security kiosks helping U.S. Customs create friendlier skies
The recently-expanded Trusted Traveler program uses kiosks to get participating passengers out of the terminal faster, but it takes time and care to enroll
Treasury considers changes to U.S. banknotes
In a move that could have far-reaching effect on operators of ATMs and kiosk and self-service devices that accept cash, the federal government is considering changing the size of U.S. paper currency.
Study: Self-service tech helps boost consumer loyalty
A recent study indicates that consumers want more control over when, where and how they shop — and a consistent cross-channel experience when they do.
DSA committee working to outline 'Best Practices' for signage, self-service and kiosks
The newly-formed Digital Screenmedia Association also is consolidating its best practices committees for the self-service, kiosk and digital signage industries.
government feature archives
02 SepTexas students use kiosk to pay utility bills
19 AugKiosks dispense driver's licenses
16 AugLong Beach bike share includes solar-powered kiosks
12 AugAllpay teams with Wincor Nixdorf to offer kiosks in the U.K. public sector
11 AugTalking kiosks speed driver's license renewal in Mississippi
10 AugBibliotheca library kiosk system honored
09 AugToronto could install library kiosk at busy train station
03 AugSelf-service kiosks debut at UK post office
government news archive
 
Case Study: City of Portage improves quality of life with LANSA Wireless Solution
The City of Portage (Michigan) uses a wireless solution to ensure that the high quality of its public parks is maintained.
Case Study: Govtech.net: Beyond the Beltway 2006: State and Local Government IT Watch
Agencies are demanding more technology, citizens are demanding self-service, and there is greater need to integrate disparate components.
Case Study: Govtech.net: Study Reveals Desire to Better with E-Government
According to a global study, one of the ways government executives hope to improve customer service is by offering more service delivery channels, including self-service kiosks.
Case Study: Govtech.net: On the Town
To make government services more accessible to citizens, the city of Kissimmee, Fla., deployed a Web-based system, and citizens will soon be able to access the system via kiosks strategically sprinkled throughout the city.
Case Study: Intel: The Wireless City (PDF)
A citywide wireless infrastructure will help to attract new businesses and residents, and empower existing ones to be more productive. Cities that deploy their own networks may also be able to generate revenue through business arrangements with wireless service providers.
 
 


 

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