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Retail

Retail Home 3D Digital Signage Applications Advertising with Digital Signage Assisted Selling / POD ATMs Bill pay C-Stores Cash Automation Customer Experience Display Technology Digital Signage Gift Registry Human resources Intelligent Kiosk Design Interactive Displays Kiosks Kiosk Branding Kiosk Enclosures Kiosks: The Complete Story on ROI Multi-function Kiosks Loyalty programs Photo Outdoor Kiosks Retail Digital Media Retail Digital Signage Retail - Specialty Return on Investment RFID Self-checkout Stored value/gift card Supermarkets & Grocery Survey Kiosks Turnkey Kiosk Management

Financial Restaurant

Restaurant Home Customer Experience Display Technology Drive-thru Human Resources Intelligent Kiosk Design Kiosks Kiosk Enclosures Outdoor Kiosks Restaurant Digital Signage Return on Investment Self-Order Kiosks Stored value/gift card Survey Kiosks

Travel

Travel & Lodging Home Applications Customer Experience C-Stores Hotel check in kiosks Display Technology Human Resources Intelligent Kiosk Design Kiosks Kiosk Enclosures Loyalty resources Outdoor Kiosks Return on Investment Ticketing

Government

Government Home Bill Pay Customer Experience Display Technology Human resources Intelligent Kiosk Design Kiosks Kiosk Enclosures Return on Investment Survey Kiosks Voting

Healthcare

Healthcare Home Biometrics Customer Experience Display Technology Human Resources Intelligent Kiosk Design Kiosks Kiosk Enclosures Patient Self-Service Return on Investment RFID Survey Kiosks

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Supermarkets & Grocery

Self-service has the ability to revolutionize the way people shop for food—in fact, it already is. Areas ripe for the biggest improvements are:

Wayfinding
Self-checkout
Product and service ordering
Assisted selling


10 Mar	Kiosks drafted to help feed military students
09 Mar	Denver set to wheel out bike-share kiosks
08 Mar	Recession: Kiosks gain while worker-displacement issue looms
23 Feb	Library at U-Dub offers self-checkout
23 Feb	Wirecard AG and Metro Cash & Carry to cooperate on shared distribution
16 Feb	Miami startup edging into DVD-rental kiosk business

•more news

NCR's Mike Webster at NRF 2010
The senior vice president and general manager for the tech giant's retail and hospitality division talked about self-service and gave advice to retailers at the Big Show in January.

Economy may have Coinstar, redbox on a roll
Counting coins and cheap rents have special appeal when money is tight.

Library self-service grows quietly
Distributors say new technology saves scarce manpower for other tasks, as libraries extend reach beyond walls.

New kiosk line from Meridian, NEXTEP skips the cash to speed the checkout
The two kiosk companies have paired to launch a new, low-cost alternative for self-checkout.

Fiserv's new billpay solution for checkout faces challenges
Experts say Fiserv's plan to take bill payment to the self-checkout lane at supermarkets and payday lenders could run the risk of cannibalizing itself.

•more feature stories


Case Study: Self-service makes crowded counter lines a thing of the past

Case Study: Predicting the sale Remote monitoring captures a new level of business intelligence.

Case Study: Personnel matters Despite maturing technology, staffing still is vital for self-checkout success.

Case Study: InfoAmerica eases QSR transition

Case Study: Loyalty without paper St. Clair software powers Pay By Touch's paper-eliminating loyalty solution.


•more resources

• Assisted Selling - Point of Decision
• Outdoor Kiosks
• POS Systems
• RFID
• Self-checkout

• NCR SelfServ Entertainment
• Wine and Spirits Greeting Card

• Southwest Virginia Museum Historical State Park - Coal Exhibit
• Association of Zoos and Aquariums - Zoo Tube
• Transaction Equipment Corp. Warehouses Speed Customer Service
• Turn Touch Screens into Kiosk Sales
• Webinar: Remote key loading for ATMs: Enhancing security, unlocking efficiency
• Video: uGenius Personal Teller System
• Webinar: Kiosk ROI
• Three Benefits of Intelligent Cash Vaults
• Three Tips for Successful Cash-Automation Implementation
• Optimizing Thermal Printing for Kiosk Functionality
• past reports

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Check out these sites for more news and information about self-service strategies and technologies:

ADFlow Networks

St. Clair Interactive

LG Electronics