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Retail Customer Experience

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Branch Automation

A lot has changed in the financial realm over the last 10 years. Once bankers thought they could replace their branches with ATMs or so-called "branches in a box." Now they realize that the branch plays an integral role in establishing and maintaining a relationship with a consumer.
 
Today branches are transforming by incorporating more self-service and automation. The ATM and other self-service technology are now being used in branches and financial centers throughout the world. Tellers aren't replaced — their services are merely complemented with self-service enhancements.
 
What is the future of branch banking? Find it here in this research center dedicated to branch automation

Sponsored by:

Wincor

03 SepBillpay-kiosk growth continues
02 SepWincor Nixdorf appoints new U.S. CEO
02 SepREPORT: Kiosk deployers shift biz model toward direct billers
29 AugDiebold strengthening S.A. financial self-service presence
20 AugPa. tech provider leases kiosks to retailers
19 AugBPC provides payment solutions for Asian processing center
more news
Get info directly from suppliers about Branch Automation:
    
Billpay deployments expected to increase
As the U.S. economy continues to struggle, billpay companies address options and opportunities.    
Nautilus Hyosung buys ATM manufacturer Triton
The expected sale of Triton marks a turning point in the off-premises ATM market.
ATM, kiosk functions merge to enhance deployer revenue streams
ATMs cross the kiosk space to build revenue and renew financial self-service vitality.
China kiosk show approaches
China’s only self-service show to feature digital signage, POS and kiosks.
REPORT: European self-service market growing, QSR still lagging
Summit Research’s report takes a look at trends in the self-service/kiosk and interactive-technology industry.
more feature stories
Case Study: Full-service ATM supplier utilizes logistics services to the fullest
USC had a problem with ATM transportation and logistics. Technical Transportation had more than one solution.
Optimize: 4GS Staffing for Retail Banking: Workforce Management that Increases Sales Opportunities in the Branch
In this on-demand webinar, retail banking experts discuss how completely automated and continuous capture of information provides a self-updating 4GS staffing model. (Free registration required.)
White Paper: Teller-Assisted Self-Service: The New Face of Retail Banking
Source Technologies’ concourse Teller software, when combined with concourse transactional kiosks, enables bank customers to manage their own transactions, while maintaining the teller as a critical component. (Free registration required.)
White Paper: Information Week: Deconstructing the Branch
This white paper gives customers, partners and prospects a deeper understanding of the transactional self-service concept, the Source Technologies concourse platform, and the business case for deploying such solutions in retail settings. (Free registration required.)
Celent.com: Branch Automation Solutions: The Convergence of Teller, Platform, and CRM
Branch automation vendors are offering their own scaled-down CRM today. Celent Communications discusses vendor visions and banker realities in this two-part study. Overview and Table of Contents.
more resources
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Financial Self-Service and the Automation Revolution
Sponsored by:
Wincor Nixdorf International
Download it now

 
Digital Signage Association
 
ATMs
Bill Payment
Cash Automation / Cash Management
Debit/Credit
Financial Self-Service
 
Wincor Deposit

 
Branch Transformation: Diebold’s three-prong approach to strengthening consumer bonds
Retail POS Kiosk - BEETLE
Fujitsu Small Footprint Cash Dispensers
CardEaseXML
Infonox PASS+ Suite Kiosks

IBM Checkout Environment for Consumer-Service software
IBM Self Checkout Solutions
Turning shoppers into advocates: The customer focused retail enterprise
Business through the looking glass: why the customer-centric retailer needs supply chain visibility
Top Five Mistakes of Kiosk Deployment
PROVISIO keeps Parabit's Citibank kiosks on lock
Webinar: Serving the New Consumer through Self-Service
Testing a New Generation of Photo Kiosks
The Benefits of Multi-Function Kiosks
Webcast: Unleashing the Retail Customer Experience
past reports

 
   
 
   
 
Check out these sites for more news and information about self-service strategies and technologies:
Kiosk Marketplace
Self-Service & Kiosk Association
ATMmarketplace
Digital Signage Today
Retail Customer Experience

ADFlow Networks

St. Clair Interactive

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Cash Automation Devices
 
Self-service Branding
 
 
 
  
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