A lot has changed in the financial realm over the last 10 years. Once bankers thought they could replace their branches with ATMs or so-called "branches in a box." Now they realize that the branch plays an integral role in establishing and maintaining a relationship with a consumer.
Today branches are transforming by incorporating more self-service and automation. The ATM and other self-service technology are now being used in branches and financial centers throughout the world. Tellers aren't replaced — their services are merely complemented with self-service enhancements.
What is the future of branch banking? Find it here in this research center dedicated to branch automation.
White Paper:Teller-Assisted Self-Service: The New Face of Retail Banking
Source Technologies’ concourse Teller software, when combined with concourse transactional kiosks, enables bank customers to manage their own transactions, while maintaining the teller as a critical component. (Free registration required.)
White Paper:Information Week: Deconstructing the Branch
This white paper gives customers, partners and prospects a deeper understanding of the transactional self-service concept, the Source Technologies concourse platform, and the business case for deploying such solutions in retail settings. (Free registration required.)
