GlobalShop 2009: Optimism and strength
Despite the economic chill in the air, attendees and exhibitors made last week's tradeshow a success in the eyes of its organizers.
Library self-service grows quietly Distributors say new technology saves scarce manpower for other tasks, as libraries extend reach beyond walls.
Commentary: Self-service: Just what the doctor ordered Healthcare: some say it's the vertical that shows the most untapped potential for self-service utilization. IBM's Norma Wolcott provides some predictions of what we may soon see in doctor's offices.
