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Retail Customer Experience

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Loyalty

It’s no longer enough to offer great products at fair prices. Retailers today must know their customer, and give them exactly what they want, when they want it.
• Grocery and supermarkets
• Magnetic-stripe cards
• Web-based account management
16 JulCounty jail kiosks to issue debit cards instead of checks
30 JunNCR, Integrated Technology Group partner for library self-checkout solution
30 JunPCI Security Standards Council adds two new devices to PED program
26 JunIBM unveils 'virtual teller' kiosk
25 JunThe Movie Booth brings DVD rental kiosks to the U.K. and Ireland
25 JunMag strip, smart card software added to self-service shredding kiosk
more news
Get info directly from suppliers about Loyalty:
    
ATM, kiosk functions merge to enhance deployer revenue streams
ATMs cross the kiosk space to build revenue and renew financial self-service vitality.
More from the floor of Self Service Expo
A look at other new tech and tools from KioskCom.
Eye kiosk stands above the crowd as KioskCom Las Vegas wraps
SoloHealth’s EyeSite sticks out among the record number of exhibitors at the Self Service Expo and The Digital Signage Show.
Make sure hotel check-in kiosks do the right thing
Getting the most of a hotel check-in kiosk deployment requires knowing what the customer wants.
Fast tech leaves mark at retail show
Speed and novelty are the trademarks of the latest technology at this year’s NRF show.
more feature stories
Case Study: Loyalty without paper
St. Clair software powers Pay By Touch's paper-eliminating loyalty solution.
Case Study: Patient relationship management finds ROI
Three health care providers have increased their patient volume and revenue using a personalized patient acquisition and retention program developed by Customer Potential Management Marketing Group, based on the principles of customer relationship management.
White Paper: The great loyalty debate: to reward or recognize?
As long as there is so little definitive data on the exact combinations of recognition and rewards that are most effective in loyalty programs, marketers will continue find it difficult to get their value proposition just right for their target audience, according to the latest white paper from loyalty consultancy Colloquy.
Case Study: BP’s FuelMaster loyalty solution in Africa
BP Southern Africa identified fleet vehicles as frequent and heavy fuel-users and wanted to create loyalty among these sought-after customers. The solution was OTI’s petroleum payment solution, which BP branded as FuelMaster.
Case Study: Case Study: Kiosk aids retail loyalty program
Capture Resource, a Bristol, Penn.-based loyalty solutions provider, receives on average 125,000 pieces of paper a day from 12,000 retail locations. The company turned to St. Clair Interactive to design a prototype enrollment kiosk to determine the feasability of capturing data for immediate availability via kiosk instead of having customers fill out papers.
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Self-Service Branding: Carry Marketing Messages to the Kiosk
Sponsored by:
Self-Service World
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Digital Signage Association
 
CRM
Encoded Cards
Stored Value and Gift Cards
 
Retail Customer Experience

 
Branch Transformation: Diebold’s three-prong approach to strengthening consumer bonds
TouchPoint Survey Kiosk

IBM Checkout Environment for Consumer-Service software
IBM Self Checkout Solutions
Turning shoppers into advocates: The customer focused retail enterprise
Business through the looking glass: why the customer-centric retailer needs supply chain visibility
Top Five Mistakes of Kiosk Deployment
PROVISIO keeps Parabit's Citibank kiosks on lock
Webinar: Serving the New Consumer through Self-Service
Testing a New Generation of Photo Kiosks
The Benefits of Multi-Function Kiosks
Webcast: Unleashing the Retail Customer Experience
past reports

 
   
 
   
 
Check out these sites for more news and information about self-service strategies and technologies:
Kiosk Marketplace
Self-Service & Kiosk Association
ATMmarketplace
Digital Signage Today
Retail Customer Experience

ADFlow Networks

St. Clair Interactive

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