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Customer Experience

It is no longer enough to merely sell products and services - today, successful businesses engage their customers on both intellectual and emotional levels. Learn how self-service and digital signage can accomplish both goals, while invigorating the bottom line.

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03 Sep	Cigarette alternative promoted through mall kiosk
27 Aug	Frozen yogurt shops with kiosks see sweet rebirth
25 Aug	Self-service stroller rental rolled out at Disneyland
24 Aug	Signifi launches high capacity DVD rental kiosk in US
24 Aug	Total Immersion uses ‘Augmented Reality’ in kiosk software to promote eco-awareness
23 Aug	DVD download-to-kiosk is a gift bag perk at Entertainment Merchants conference

•more news

Gift card vendor preps for holidays with two big client signings
Self-Service Networks has nearly doubled placements of its GiftWise mall kiosks from last year.

Museums and photo kiosks a difficult fit
An application that demands more art than science may work only in special circumstances.

Coinstar’s Kaplan on redbox, risk, new products, kiosks and self-service
The leader of the firm that launched redbox and the green counting machine discusses the firm’s successes and plans for continued growth.

Creating brand attraction and loyalty with kiosks
This excerpt from our guide on kiosk branding looks into how self-service devices can help create brand attraction and loyalty for both the kiosks themselves and the retailers deploying them.

KioskCom/DSS: The end of an era
This year's KioskCom and Digital Signage Show in Vegas will be the last one, as the show rebrands itself as Customer Engagement Technology World with the fall show in New York City.

•more feature stories


Case Study: C-store signage network focuses on scalability, measurement A digital signage network serving convenience stores needed a software solution that could accommodate a growing number of screens — all of which need different content.

Case Study: Range roving Viking’s kiosk designs custom kitchens in minutes.

Case Study: Predicting the sale Remote monitoring captures a new level of business intelligence.

Case Study: Personnel matters Despite maturing technology, staffing still is vital for self-checkout success.

Case Study: BMW digital signage aimed at customer service


•more resources

Shaping the Customer Experience with Digital Signage

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• Advertising with Digital Signage
• Digital Signage
• Display Technology
• Interactive Displays
• Restaurant Digital Signage

• Freestanding Cell Phone Charging Kiosk - NTC-1932, 2237, 2242
• Digital Signage & Kiosk Software - Nanopoint

• Southwest Virginia Museum Historical State Park - Coal Exhibit
• Association of Zoos and Aquariums - Zoo Tube
• Transaction Equipment Corp. Warehouses Speed Customer Service
• Turn Touch Screens into Kiosk Sales
• Webinar: Remote key loading for ATMs: Enhancing security, unlocking efficiency
• Video: uGenius Personal Teller System
• Webinar: Kiosk ROI
• Three Benefits of Intelligent Cash Vaults
• Three Tips for Successful Cash-Automation Implementation
• Optimizing Thermal Printing for Kiosk Functionality
• past reports

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Check out these sites for more news and information about self-service strategies and technologies:

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St. Clair Interactive

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