A lot has changed in the financial realm over the last 10 years. Once bankers thought they could replace their branches with ATMs or so-called "branches in a box." Now they realize that the branch plays an integral role in establishing and maintaining a relationship with a consumer.
Today branches are transforming by incorporating more self-service and automation. The ATM and other self-service technology are now being used in branches and financial centers throughout the world. Tellers aren't replaced — their services are merely complemented with self-service enhancements.
What is the future of branch banking? Find it here in this research center dedicated to branch automation.
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In a surprise move, the U.S. Senate last night passed the Electronic Check Parity Act of 2010, which would give the Federal Reserve Board oversight authority on the fees imposed on debit transactions.
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Despite the economic chill in the air, attendees and exhibitors made last week's tradeshow a success in the eyes of its organizers.
White Paper:Teller-Assisted Self-Service: The New Face of Retail Banking
Source Technologies’ concourse Teller software, when combined with concourse transactional kiosks, enables bank customers to manage their own transactions, while maintaining the teller as a critical component. (Free registration required.)
White Paper:Information Week: Deconstructing the Branch
This white paper gives customers, partners and prospects a deeper understanding of the transactional self-service concept, the Source Technologies concourse platform, and the business case for deploying such solutions in retail settings. (Free registration required.)
